Request of assistance
Whether you are a consumer or a licence holder, if you suspect an offence has been committed, you may ask for help from the OACIQ Assistance Service, who will analyze the case and determine how to proceed.
You will find in this section the form you must complete to submit a request for assistance, as well as several articles on this topic.
“Request for Assistance” form
To send a request for assistance to the OACIQ, fill out the “Request for Assistance” form, taking care to describe all the facts that occurred.
Fireplaces, stoves and chimneys: Prudence and inspection
When selling an immovable, people tend to neglect a very important step: inspection of the stove or fireplace and the chimney. They forget that these heating devices must comply with the requirements of both the insurer and the municipality.