How to talk to your clients about the OACIQ
Talking about the OACIQ is one of your obligations. Looking for ideas on how to talk to your clients about the OACIQ? Here are two sample scripts to inspire you.
Example 1
Broker: Hello, thank you for taking the time to meet me today. Before starting to discuss your real estate needs, I'd like to talk to you briefly about the OACIQ, the Organisme d'autoréglementation du courtage immobilier du Québec.
Client: Of course, what exactly is the OACIQ?
Broker: The OACIQ is the body that regulates and oversees real estate brokerage practice in Québec, by implementing the measures set out in the Real Estate Brokerage Act. Its sole mission is to protect the public by ensuring that real estate brokers, like me, adhere to strict professional standards.
Client: That's interesting. How does this affect me directly?
Broker: Performing brokerage acts is reserved for holders of an OACIQ real estate brokerage licence, which I obtained after completing basic college-level training, passing a two-day examination and undertaking to put my clients' interests first. I must also take mandatory continuing education courses and keep my licence valid by complying with my administrative and ethical obligations.
Client: It’s reassuring to know that. Are all brokers subjected to these regulations?
Broker: Absolutely, all real estate brokers in Québec must hold a valid licence issued by the OACIQ and abide by the Real Estate Brokerage Act and its regulations. This ensures that you are always working with qualified and responsible professionals.
If you have any doubts about my practice, you may contact my agency executive officer or obtain information from an agent at the information centre Info OACIQ. If necessary, you may file a request for assistance with the OACIQ Public Assistance Department. Let me reassure you: out of approximately 80,000 transactions per year, only a small number of them lead to a condemnation before the OACIQ Discipline Committee. If you check my record on the OACIQ website, you'll see that I've never committed any offences.
Client: This seems really important to me. Can you give me an example of how the OACIQ impacts your everyday work?
Broker: Of course! For example, when it comes to drafting a contract to purchase, I always make sure that all clauses comply with OACIQ standards. In addition, I’m trained to identify and report any potential conflicts of interest, which protects you in all your real estate transactions. This constant vigilance is an additional guarantee for you that each step is carried out in your best interest.
Client: Thank you for this explanation. I feel much more confident knowing that there's an organization that oversees all this.
Broker: That's exactly the point. Talking to my clients about the OACIQ allows me to show my commitment to the high standards of our profession. If you have any other questions about the OACIQ or any other subject, don't hesitate to ask me at any time.
Client: Thank you very much, I appreciate it. I'm ready to continue with you now.
Broker: Great, let's start by discussing what exactly you're looking for. So we can find the perfect property for you.
Example 2
Broker: Hello! I’m pleased to assist you in your search for a property. Before starting, allow me to talk to you about the OACIQ, the Organisme d'autoréglementation du courtage immobilier du Québec. It’s the body that regulates our profession and ensures that we act ethically and transparently.
Client: The OACIQ? What's that?
Broker: OACIQ is the acronym for the Organisme d’autoréglementation du courtage immobilier du Québec. In particular, it ensures that brokerage transactions are carried out in compliance with the Real Estate Brokerage Act. It oversees the activities of real estate brokers and agencies and enforces the rules of professional conduct.
Client: How does it practically work?
Broker: Well, the OACIQ implements the measures set out in the Real Estate Brokerage Act and regularly shares information with its licensees. For example, we must inform you in a transparent manner about the conditions for sharing remuneration with other brokers. Furthermore, if I had a personal interest in a property that I am presenting to you, I would be obliged to disclose it to you.
Client: This seems important to me. How can I find out more?
Broker: You can visit their website for more information. They also have protection mechanisms to protect you as a client.
Client: Thank you for this explanation.
Broker: My pleasure! Don't hesitate to ask me any other questions while searching for properties.
- Reference number
- 266450
- Last update
- September 27, 2024