Terms of use • synbad.com
1. INTRODUCTION
The synbad.com secure site, its content and functionalities are made available online by the Organisme d’autoréglementation du courtage immobilier du Québec (OACIQ) for user education and information purposes, as well as to make various tools available to real estate or mortgage agency and broker licence holders, to help them comply with their legal and regulatory obligations.
The Privacy Policy applicable to the synbad.com secure site forms an integral part of these terms of use (hereinafter referred to collectively as “Terms of use”). They constitute the entire agreement between the OACIQ and you regarding your use of this secure site, its content and functionalities.
These Terms of use apply only to the synbad.com secure site and to the platforms hosted and managed by the OACIQ, including those supporting the online trainings provided by the OACIQ and those supporting licence maintenance. These Terms of use no longer apply once you leave the secure site synbad.com secure site to access third party websites, including sites accessible through the hyperlinks posted in synbad.com.
The Terms of use specific to the oaciq.com public site are available on this site.
2. USER CONDUCT
By accessing the synbad.com secure site and using its content or functionalities, you agree to abide by these Terms of use. If these Terms of use do not suit you, you must stop using the site. The OACIQ has full discretion to suspend or revoke your access to the synbad.com secure site without prior notice or liability if your use does not comply with the Terms of use.
Your use of synbad.com, its content and functionalities must be in compliance with applicable laws and respect the Terms of use and the rights of third parties.
You agree not to use synbad.com, its content and functionalities in any way that could damage it, put it out of service, or compromise its performance and security. Without limiting the generality of the foregoing, you agree not to download, post or otherwise transmit via this website any virus or other computer files or programs that may be harmful, disruptive or destructive, and not to attempt to gain unauthorized access to secure or restricted sections of this site.
3. AUTHORIZED USERS
Access to the synbad.com secure site is for the exclusive use of persons authorized by the OACIQ and who have been issued login information (username and password). Your username and password are your online identity when you open a synbad.com session.
By using your login information to log in to synbad.com, you acknowledge and agree that any operation made using your login information constitute your consent to any such operation, as if it had been authorized in writing by you, without any further verification required by the OACIQ. Likewise, you hereby certify that any information forwarded to the OACIQ via the synbad.com secure site comes from you personally.
Since the services on the synbad.com secure site are made available to you personally by the OACIQ, you must keep your username and password strictly confidential and must not share or disclose them to third parties, or authorize a third party to use them to open a session in synbad.com and perform any type of operation on your behalf. If you violate this obligation, you shall remain responsible for any operation made using your login information. You also acknowledge that any authorization, operation or information received by the OACIQ via synbad.com as a result of your failure to comply with this obligation shall still be considered valid.
If you believe the confidentiality of your password may have been compromised, you should change it. You should also inform the OACIQ of any suspected use of your login information by an unauthorized third party, whether fraudulently or not.
For more details on the provisions governing your login information, see section 3.1 of the Privacy Policy.
4. INTELLECTUAL PROPERTY
The site, its content and functionalities are owned by the OACIQ or by third parties and are protected by copyrights, trademarks and other intellectual property rights. They may not be used, copied or distributed without the express written authorization of the OACIQ and in accordance with the Terms of use and applicable laws.
Notwithstanding the foregoing, trademarks of the OACIQ may, in some cases and subject to certain conditions and restrictions, be used by holders of a valid OACIQ licence. To find out about the terms of use applicable to these, licence holders are directed to check out the Advertising and brand image page of the synbad.com secure site.
Unless by express written authorization from the OACIQ, you are not authorized to create and post hyperlinks leading to the synbad.com secure site on other sites.
5. PURCHASE AND REFUND TERMS
5.1 EDUCATION ACTIVITIES
5.1.1 Registration and payment
The OACIQ shall register licence holders for an education activity upon receipt of the full registration fee. Payment may be made:
- online, by credit card, directly theough the Professional Development Portal;
- by cheque sent by mail.
5.1.2 Refund or credit
We invite you to consult the OACIQ's Registration and Cancellation Policy for OACIQ Training activities (PDF) for all the details.
5.2 PHOTOGRAPHY
Concerning licence holders, the fees pertaining to a change of photograph must be paid online via the synbad.com secure site and are not refundable.
5.3 LICENCE MAINTENANCE
Licence maintenance fees are not refundable, with the exception of the professional liability insurance premium. For more details, contact the FARCIQ.
6. MY RECORD
The information concerning you can be changed in the My record section. This section also helps licence holders to fulfil the obligation to update their information.
Concerning licence holders, except for the updating of your photo, which requires approval by the Certification Department within 24 to 48 hours following the change request, any changes made to the other fields will appear as soon as you accept the changes by clicking the green checkmark.
7. DISCLAIMER AND LIMITATION OF LIABILITY
The synbad.com secure site, its content and functionalities are made available for education and information purposes. They are not meant to provide, and should not be regarded as, legal or other advice. They are made available to you for information only, and the OACIQ does not guarantee that they are free of errors or inaccuracies.
Your use of the site, its content or functionalities, including the content or functionalities provided by third parties on the site through hyperlinks, is at your own risk. The OACIQ does not make any representation or offer any express, legal or implied warranty in respect thereof.
Without limiting the generality of the foregoing and although it takes reasonable measures to ensure the availability and accessibility of the site, its content and functionalities, the OACIQ does not guarantee that they can be accessed and used without interruption or error.
The OACIQ reserves the right to modify, discontinue, remove or restrict access to the site, its content and functionalities, without prior notice or responsibility.
The OACIQ shall not be liable for any direct or indirect damage arising out of the use of the site, its content or functionalities. Moreover, the OACIQ shall not be liable for consequences associated with the inability to access or use all or part of the site, even if the OACIQ has been notified of such damage or of the possibility of its occurrence.
8. WITHDRAWAL OF ACCESS
In addition to the withdrawal of your access under section 2 of these Terms of use, the OACIQ reserves the right to terminate your access to the synbad.com secure site without notice at any time, with or without cause, under any circumstance which, at the OACIQ’s sole discretion, justifies such action.
9. CHANGES AND UPDATES
The OACIQ reserves the right to change the Terms of use of the synbad.com secure site. The date of the last update appears at the bottom of this page. As user, you are responsible for checking the Terms of use page to find out about any changes or updates since your last visit.
10. APPLICABLE LAW
The Terms of Use of the synbad.com secure site shall be governed solely by the laws in force in the Province of Québec. Any dispute relating to the Terms of use or the site, its content or functionalities or to any related matter shall be submitted to the Québec courts of competent jurisdiction in the district of Longueuil.
11. QUESTIONS OR COMMENTS
The synbad.com secure site of the oaciq.com website is optimized for the latest versions of Google Chrome and Mozilla Firefox browsers.
If you experience technical problems while browsing in synbad.com, or for any comment or question regarding the Terms of Use or the content of the site, please contact an agent from Info OACIQ.
